Mon, Sep 23rd – Wed, Sep 25th, 2019
Location: Santa Clara Convention Center, Santa Clara, CA
Visit the SRC Solutions Booth to learn how your district can benefit from our digital enrollment solutions that integrate with the Aeries SIS platform!
Customer service in education isn’t any different from other industries. School districts benefit from taking a customer service approach to interactions with parents and staff to improve collaboration and communication. This article starts to ask questions such as:
Electronic conservation of school documents is fast becoming an attractive option for school districts. This advancement in technology, however, has posed some questions for schools:
Electronic conservation of documents, knowledge, and historical records in perpetuity is fast becoming an attractive option for school districts. When you consider that the average administrative person earns approximately $14.00 per hour in the United States, and factor in the expense of personnel manually entering student data, electronic preservation presents an extremely affordable alternative. Continue reading Electronic preservation of school district documentation
Registration Gateway will be at Booth #1441! Stop by to learn how we provide a simplified solution to paper student registrations in your district.
Let’s face it – going back to school is a drag for everyone involved. Kids whine, parents have to replace all the outgrown school clothes and fill out all the paperwork, but the school staff have it worst of all – they’re left with the kids still sluggishly getting back into their school routine AND the mass amounts of documentation that comes with them. Registration packets may seem easy from the parents’ point of view, but registrars must tap into their inner cryptologists to decipher thousands of different handwritings, make calls to summon parents who left blanks in their paperwork, and then delegate all the paperwork to the proper person or file without losing a single sheet of paper. And that’s not even the half of it.
For most school districts, school choice is decided by a complicated set of factors, not just the potential students’ residential addresses. Economic status, special or gifted education needs, older siblings already assigned to a specific building – all these reasons and more can be used to assign students to the proper building within a district. This can be a slow, tedious, error-riddled process during registration time, because secretaries and registrars must work as fast as possible to make sure every student has a seat in their school on the quickly approaching first day. Throw in all the parents who register their kids on the last acceptable day and you’ve got utter chaos.
Once the registration information has been given and the students have been delegated to their proper buildings, those enrollment documents still have a long way to go before they can rest in their folders back in the main office. Copies of medical information must be made for the nurse, who must then relay health information to cafeteria staff, athletic staff, and to specific teachers. Address information must be given to transportation, and bus routes must be made quickly and with the utmost efficiency. Teachers and aides must be given student information pertaining to any specific needs of the children under their supervision.
After the chaos of registration is over, and all the students have a seat on their bus, in their classroom, and away from any allergens in the lunchroom, the documents must be sorted into their proper homes, usually within large file cabinets near the secretary (who may be looking a little too weary for just the first day of school).
Schools using a paper-based system have become very used to the whirlwind of tasks that comes right before the onset of a new school year, but there will always be mistakes. Parents will always leave blanks on forms, secretaries will always make typos when translating parent handwriting, and paper will always tear or go missing.
So it’s time for an intervention. It’s 2016 – it’s time to go digital. There are now highly sophisticated software solutions that allow technology to handle all student data from registration information, to automation of school choice decisions, to storage of student information in an easily accessible yet intensely secure digital warehouse.
It’s too accessible and secure not to switch to digital document storing, just ask the East Baton Rouge School Parish System, who just last year had a case of confidential student files stolenby an employee and hidden for over a year – some files are still missing. It’s too inconvenient for staff not to allow parents to register their children for school online (and the parents won’t complain, either), just ask the registration staff from Millburn Township Public Schools, who have eliminated months of staff effort and manual data entry in preparing for student registration by implementing Registration Gateway. It’s too simple and honest not to ensure the fairness and equality of a school lottery process using technology, just ask the American Civil Liberties Union of Southern California and Public Advocates, who just this month have flagged 253 charter schools for using discriminatory admissions processes.
Online portals can allow parents to enter registration information, including school choice preferences, which immediately becomes available for review by the secretary at the office. With thorough digital processes, parents cannot move on to the next phase of registration without filling in all information deemed necessary by the school. Handbooks can even be scanned and made available during this process, saving a few trees and ensuring that parents must go through every page and accept the school’s terms and conditions. This saves a ton of money in paper and printing costs for school districts and simultaneously gathers the signed contracts from the parents. This is just one example of the flexibility of new digital record technology. What sets certain solutions apart from cookie-cutter digital forms is whether or not this information can flow directly into the SIS.
As aforementioned, each school district has a unique way of setting the rules for their student lottery. This may be to ensure that bus routes are as efficient as possible, or to make sure that each building within a district has the same amount of students receiving free and reduced lunch. School choice automating software uses algorithms to take a district’s specific rules and apply them fairly to students entering the lottery. It assigns a “weight” to each student measured by the factors determined by the school, and this allows the system to decide in which building the student should be assigned. This prevents parents from crying foul play if their child doesn’t get their first choice. It also prevents school personnel from tampering with the fairness of the process.
Finally, record-keeping software can provide a digital warehouse where each student’s file lives – saving a lot of space in the office previously inhabited by filing cabinets. It stores every document within the system, from the photocopy of the guardian’s ID card to the photo waiver that needs signing in order to take pictures of the kids during school. In short, every piece of data that has been in paper form – report cards, detention slips, hearing and vision tests – can now be stored online. This means that piece of paper with Johnny’s allergies – the one that went from doctor to parent to secretary to school nurse to cafeteria staff to teacher and back to the file – has simply been online the whole time. No photocopying, no lost documents, no liability.
There are a thousand reasons to go digital, but only one solution to all these issues – and that would be the Gateway Suite.
“Educators are being stretched thinner than ever before – and there’s just not enough time to get everything done efficiently,” said David Smith, vice president, DocuShare, Xerox Corporation. “DocuShare simplifies important day-to-day activities, improves compliance requirements and reduces costs so educators can concentrate on student readiness.”
Source: ECM Connections and XEROX Docushare. Click here to read article at ECMConnections.com
About SRC Solutions With more than 5 million enrollments processed each year for schools, businesses and governments, SRC Solutions is the global leader in online registration. Founded in 2001, the Pennsylvania company is a Service-Disabled Veteran-Owned Small Business (SDVOSB), which specializes in identifying cumbersome, repetitive and counter-productive work practices and replacing them with easy-to-use, innovative digital processes.
As a XEROX® Platinum Partner and an authorized reseller for Kofax, Surety and Recruit Manager, SRC provides solutions for both the public and private sector, including document management, workflow improvement and integration into numerous ERP systems. SRC Solutions: Breaking the boundaries of paper.